Does your smart TV keep losing its connection to Wi-Fi? Well, you’re not alone, because there are plenty of smart TV owners who have already experienced the same situation as yours. In the actual, there are lots of reasons why it happens.
Are you interested to know why smart TVs keep losing their connection to WiFi? If yes, then keep on reading. In this post, we compiled some of the common problems why it happens and ways on how to fix them.
Problem #1: The Location of Your WiFi Router
If you’re living in an uneasily shaped or big home, the setting of your router really matters. If your office at home is in a stuck away corner or in a basement it does not mean that you have to dock your router there as well.
The main reason why your reason keeps losing its connection to WiFi is that the signal is caught up by its location. There’s too much bogging or meddling the connection down from where it reaches each device the needs it.
In order to fix this problem, try to move your router to another place, better yet in a more centralized part of your home. But if this method doesn’t work, you may want to consider using a range extender. This will help you in determining the weakest places of your home.
Problem #2: Signal Interference
Another reason why your TV loses its connection is because of signal interference. There are lots of devices spreading their signals may be getting in the direction that your smart TV needs. It might be a video game controller (wireless), home phones, baby monitors, and even microwaves. Such things might obtain in the way of your smart TV’s ability to keep the connection.
One of the easiest ways that you can do fix this problem is to place your router close to your Smart TV after a strong signal will never hurt.
What’s more, if there are lots of metallic things direction between your TV and wireless connection, make sure to remove them because they create resilient signal interference.
Problem #3: You’re using the Guest Mode
One of the common problems why Smart TVs keep losing their connection is that some users are using the “Guest Mode”.
These days, some routes feature a “Guest Mode”. In the actual, this lets devices access your system. But this mode will interfere with your Smart TV’s auto Internet connection setup mode.
To check if your router has a Guest Mode, it should support dual SSID: distinct router name and Service Set Identified. It is also possible that you have an elaborate guest mode setup over a WAP or wireless access point. If it has, make sure to turn it off.
Problem #4: You Are Using A Wireless Connection
The majority of Smart TVs most especially in the United States make use of wireless connections, however, some of them have ports that accept a wired connection.
On the other hand, some home routers have 2-8 wired access ports, thus if your router is positioned close to your TV, you may possibly bypass the entire connection problem by utilizing an affordable Ethernet cord so that you will able to connect your router to your TV.
Nevertheless, with a wired connection, you will never experience signal issues when you’re using your smart TV.
Problem #5: Unauthorized Devices or users wander your WiFi
When unauthorized devices or users wander your WiFi your network will be slowed down. To avoid this from happening as it keeps your Smart TV from losing its Internet connection, you need to modify the security setting as soon as possible, especially if the network uses WEP or is open. Apparently, an open connection makes it easier for people to access your WiFi without your permission.
Problem #6: Connection Buffering
If several devices are utilizing your router or network simultaneously, this may congest your bandwidth as well as lead to buffering problems.
On the other hand, depending on the type of your Internet connection and even your Internet Service Provider, you may possibly experience a slow internet speed during peak periods of usage in your place. As a matter of fact, this may lead to buffering issues, that is why, your smart TV keeps losing its connection.
To avoid such issues and have a lag-free viewing experience consider upgrading your plan to a bigger bandwidth. This will resolve problems that are associated with network congestion.
If you have done all the things we’ve mentioned above, and your smart TV is still losing its connection consider seeking technical support. The majority of Smart TVs have technical support via phone for free. That is why before you get annoyed with your TV, make sure to give your TV’s manufacturer a call. Because they all know about the certain issues regarding your smart TV. Sometimes, you will also receive a bonus for reaching them.
Gill palmer says
Hello, when I brought my Hitachi smart tv a couple of years ago it had the choice of wired or wireless, now it only has wired and I cant get on the internet. Do you know why this option has disappeared? I gave tried installation for the first time quite a few times. I cant update the software. Can you help please.
Sorry, I haven’t had experient with this issue. However, you could try to unplug all your TV connections including powder cable, keep it off a few minutes and then reconnect cables, plug power cable back, then reset it to factory settings.
Janice Snowdon says
I have this problem , have you resolved it?
Me to with my JVC tv it decide to remove the wireless option Only wired on menu now. Please help
Tanwani Boris says
Please my TV has the option of network status but I can’t access it
Ian Whittaker says
I had that problem with a Toshiba & returned it for repair under warranty.
PC World said it was a fault with the wifi card
Steve Donehue says
If your tv wifi cannot recieve from the modem or access point then you can either try a wired (ethernaet cable) connection or a Power Over Internet connection set (eg Netgear PL1000).
Hi I’ve got a Bush smart tv. When I brought the tv the connection to the wifi was good and never disconnect. But now everytime I turn my tv off at night then turn it on in the morning I have to keep connecting to the wifi. Can you help with this?.
Steve Donehue says
Try a POE (Power Over Ethernet) connection instead (eg Netgear PL1000).
From last week, our TV does not want to connect with the WiFi anymore, it says connected but no internet. All our other devices does connect to the WiFi
Reset your TV to factory Setting and try to connect it Will work ISA.
Perfect. I had removed the internet connection and added back, nothing. I ran the initial set up again and no longer got the “slow internet “ message. Also noticed I had a full picture screen on wifi, vs cable. You saved me buying a new TV when my current had a good picture. Thanks, Blessings to you !
Hello, Lize-Marie. Go to your Smart TV’s Settings > Date & Time and enable “Network-provided time”.
That ought to resolve your TV’s non-connectivity.
Hope that resolves your issue.
christina J Johnson says
I may not be seeing this but i went to date and time didnt see enable
I’m having the exact same problem with my hitachi smart tv, keeps saying, connected the connected.. But my Internet is absolutely fine.
Yes mine does
the same all other devices work updtairs fine but not the 2nd smart tv.. Have you resolved it yet.
The date time is wrong … If the internet time server doesn’t match the TCL clock it refuses to connect to internet
Dumbest bug ever invented in a smart TV
did you find out how to fix your problem i am just going thought this now
Cheryl Jez says
I am also having this same problem. But now I cannot get to APPS or the “Smart TV” button on the remote. I have shutdown TV and need to go to ‘reset factory whatever’ but that won’t happen until I get remote connected!! Yikes!! HELp!!
Natalie Simpson says
Did anyone find a way to fix this problem my hitachi smart TV is also only showing wired and wireless has dossapeared
Either plug in an Ethernet cable
From modem to tv or keep Unplugging everything and then wait for boot. Even on modem.
Timothy Sullivan says
Nobody knows NOTHING… they all BLAME it on each other… Cable Blames , TV maker , TV makers blame the modem your using … so and so forth !!?!?!???!!!
Brian Sewell says
I had a problem with my Sony smart tv Netflix also Amazon prime , and youtube kept going off , set up was by
Ethernet cable took me weeks to find out the wireless was switched on as well , so I turned it off , and now it’s working fine .
How did you solve it?
My apple tv connection keeps kicking me out
5 min later I ve to reconnect with signing my user id and password
Nelson Ong says
I have a LG Smart tv which is 1 1/2 years. Initially I connect via wireless and after a few months, I lost connection and I switched to LAN connection. After a few months, the screen will show Lan connection Disconnected and immediately followed with Lan connected. I complained to my Internet Service Provider, they came and replaced a new modem. After that, I lost both wireless and wired (LAN) connection.
I checked the cables and they weren’t loose. I then reset my tv and reset the LAN connection, (wireless connection was not available this time) which was working fine for a couple of days.
Now it’s back to the same problem of ” the screen will show Lan connection Disconnected and immediately followed with Lan connected.”
I have reset my settings, pressed the WPS on the router, unplugged from the socket (for several hours) it shows on my network settings that I am connected to the internet however, when I try to access an app it tells me there is no internet connection. What other issue can there be? There have been times in the past when I would turn on the TV and I had lost connection however, after switching the TV off and back on again it would connect, there have been times when I’ve unplugged everything and it’s come on again and also pressed the WPS button on my router.
ali alexandra says
hy.i have the same problem with my tv.did you solve your problem? please share with us if you find solution.
I solved this problem by connecting using an ethernet cable. If your router is ta long way from the TV you can purchase a WiFi Range Extender. Plug in the extender next to the TV and connect using the ethernet cable. I use the Netgear EX2700 range extender which can be purchased from Amazon for around £17.50 and a 1 metre ethernet cable which costs around £5.
David Sim says
my sharp aqua is brand new my router is about 3 feet away from tv keeps disconnecting no netflix no freeview sick of it already no youtube time is wrong got rid of my old tv wish i hadn’t now might as well cancel netflix as i cant watch it
It’s very important to set your router to a channel, don’t leave it to auto select, because interference with neighbours routers makes it random disconnect or dropping speed.
Install WIFI Analyzer on your phones and see which channel is best for you.
Also, if you live in a very crowded area, with lots of routers on 2.4 Ghz band, always select 20 Mhz bandwidth instead of 40 Mhz.
Hope this helps.
Larry Pletcher says
I have this problem with my Vizio. Frontier says it is because of distance. They claimed the 5G signal would only go about 20 feet from router and I was about 50 feet. They set connection to dual wifi so I now have both 5G and 2.4G. The TV still disconnects so no help. I checked the download speed which you should be able to see in settings and it was about 68Mb so should be good enough. The TV is about 4 years old so may just buy another TV to see if that helps.
edward stephens says
my new panasonic smart tv was connected to tvnz on demand via wifi and now it says it has no internet connection, It was working fine yesterday and now it is not. I had a tech guy around yesterday trying unsuccessfully to setup a new wireless printer – scanner and wonder if that had something to do with it.
He is coming back tomorrow with a new printer so maybe I should ask him if he did something to make that happen?
Ged Duffy says
Hi we have a Toshiba smart tv ,we have fitted an hard wired cable for better reception but are still getting interference on some stations and comes up with internet interrupted ,router near tv and all cables secure any advice please
Turn on Roku TV. Did not do anything
About half 30 minutes later, TV turn off itself.
Turn back TV on, it reset the clock, and reconnects to wifi itself.
Michael Perry says
I have TMobile wireless service, everything works fine then nothing, tv’s phones internet down. I unplug the Gateway maybe 10 minutes everything works. I have wondered about the gatewayn getting warm, is this normal. if is generates heat maybe a fan is required? Gateway is located in an unused corner bedroom that faces the city. It always shows 2 bars for signal but always says eccellant signal at tv?
I have a sharp tv that i have had for a few years never had issues connecting to the internet until recently. We had a storm a week ago and my tv was only working with the ethernet cable. The router was previously reset multiple times and it works then disconnects every so often. We had the cable guy here he updated our software it worked for a day of two now same issue. Be afvised all the other devices stay connected and work but this sharp tv. Anyone know what i can do?
J. Mo says
My Sony Bravia was showing intermittently ” WIFI is not connected”.
SONY website blames the router location. I believe their TV Built-in WIFI device is lacking performance.
Problem was solved by:
– having a WIFI range extender (Tp-Link in my case) in the wall outlet beside the TV.
-connecting an ethernet cable from the TV to the extender and
– Disconnecting the Sony TV Built-in WIFI setting.
Now I don’t have those messages anymore .
Philips 55PFL5602 wouldn’t stay connected so I wired it and still drops signal
I am experiencing exactly the same with my Philips 43PUS8505. No matter, if I connect wireless or wired. Only a complete reset of the TV will solve the issue and after a few days, it happens again. But it also means that all Apps need to be reinstalled, etc. Very frustrating, even after switching to the best internet full-fibre connection. All other devices work great and never encounter any of these issues, no matter how close of far away they are from each other or the router, which is not even 2 metres from the TV.
My Direct TV Stream goes to an Epson projector via wifi. However, no less than 6 times per hour, the wall goes dark and the message says “Transmitter not found”! Can this problem be solved by wifi extenders, or do I need a higher speed internet package?