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You are here: Home / Televisions / Tweak & Repair / Smart TV Keeps Losing Wifi – Problems and Ways to Fix

Smart TV Keeps Losing Wifi – Problems and Ways to Fix

May 24, 2019 By Kenny

Does your smart TV keep losing its connection to Wi-Fi? Well, you’re not alone, because there are plenty of smart TV owners who have already experienced the same situation as yours. In the actual, there are lots of reasons why it happens.

Are you interested to know why smart TVs keep losing their connection to WiFi? If yes, then keep on reading. In this post, we compiled some of the common problems why it happens and ways on how to fix them.

Problem #1: The Location of Your WiFi Router

If you’re living in an uneasily shaped or big home, the setting of your router really matters. If your office at home is in a stuck away corner or in a basement it does not mean that you have to dock your router there as well.

The main reason why your reason keeps losing its connection to WiFi is that the signal is caught up by its location. There’s too much bogging or meddling the connection down from where it reaches each device the needs it.

WiFi Router

In order to fix this problem, try to move your router to another place, better yet in a more centralized part of your home. But if this method doesn’t work, you may want to consider using a range extender. This will help you in determining the weakest places of your home.

Problem #2: Signal Interference

Another reason why your TV loses its connection is because of signal interference. There are lots of devices spreading their signals may be getting in the direction that your smart TV needs. It might be a video game controller (wireless), home phones, baby monitors, and even microwaves. Such things might obtain in the way of your smart TV’s ability to keep the connection.

One of the easiest ways that you can do fix this problem is to place your router close to your Smart TV after a strong signal will never hurt.

What’s more, if there are lots of metallic things direction between your TV and wireless connection, make sure to remove them because they create resilient signal interference.

Problem #3: You’re using the Guest Mode

One of the common problems why Smart TVs keep losing their connection is that some users are using the “Guest Mode”.

These days, some routes feature a “Guest Mode”. In the actual, this lets devices access your system. But this mode will interfere with your Smart TV’s auto Internet connection setup mode.

To check if your router has a Guest Mode, it should support dual SSID: distinct router name and Service Set Identified. It is also possible that you have an elaborate guest mode setup over a WAP or wireless access point. If it has, make sure to turn it off.

Problem #4: You Are Using A Wireless Connection

The majority of Smart TVs most especially in the United States make use of wireless connections, however, some of them have ports that accept a wired connection.

On the other hand, some home routers have 2-8 wired access ports, thus if your router is positioned close to your TV, you may possibly bypass the entire connection problem by utilizing an affordable Ethernet cord so that you will able to connect your router to your TV.

Nevertheless, with a wired connection, you will never experience signal issues when you’re using your smart TV.

Problem #5: Unauthorized Devices or users wander your WiFi

When unauthorized devices or users wander your WiFi your network will be slowed down. To avoid this from happening as it keeps your Smart TV from losing its Internet connection, you need to modify the security setting as soon as possible, especially if the network uses WEP or is open. Apparently, an open connection makes it easier for people to access your WiFi without your permission.

Problem #6: Connection Buffering

If several devices are utilizing your router or network simultaneously, this may congest your bandwidth as well as lead to buffering problems.

On the other hand, depending on the type of your Internet connection and even your Internet Service Provider, you may possibly experience a slow internet speed during peak periods of usage in your place. As a matter of fact, this may lead to buffering issues, that is why, your smart TV keeps losing its connection.

To avoid such issues and have a lag-free viewing experience consider upgrading your plan to a bigger bandwidth. This will resolve problems that are associated with network congestion.

Conclusion

If you have done all the things we’ve mentioned above, and your smart TV is still losing its connection consider seeking technical support. The majority of Smart TVs have technical support via phone for free. That is why before you get annoyed with your TV, make sure to give your TV’s manufacturer a call. Because they all know about the certain issues regarding your smart TV. Sometimes, you will also receive a bonus for reaching them.

Filed Under: Tweak & Repair

Reader Interactions

Comments

  1. Gill palmer says

    February 7, 2020 at 3:58 am

    Hello, when I brought my Hitachi smart tv a couple of years ago it had the choice of wired or wireless, now it only has wired and I cant get on the internet. Do you know why this option has disappeared? I gave tried installation for the first time quite a few times. I cant update the software. Can you help please.

    Reply
    • Kenny says

      February 9, 2020 at 4:01 pm

      Hi Gill,

      Sorry, I haven’t had experient with this issue. However, you could try to unplug all your TV connections including powder cable, keep it off a few minutes and then reconnect cables, plug power cable back, then reset it to factory settings.

      Reply
    • Janice Snowdon says

      July 19, 2020 at 4:50 pm

      I have this problem , have you resolved it?

      Reply
      • Vic says

        August 1, 2020 at 2:57 pm

        Me to with my JVC tv it decide to remove the wireless option Only wired on menu now. Please help

        Reply
    • Tanwani Boris says

      August 24, 2020 at 10:02 pm

      Please my TV has the option of network status but I can’t access it

      Reply
    • Ian Whittaker says

      January 13, 2021 at 9:33 pm

      I had that problem with a Toshiba & returned it for repair under warranty.

      PC World said it was a fault with the wifi card

      Reply
  2. Nikita says

    May 27, 2020 at 3:38 am

    Hi I’ve got a Bush smart tv. When I brought the tv the connection to the wifi was good and never disconnect. But now everytime I turn my tv off at night then turn it on in the morning I have to keep connecting to the wifi. Can you help with this?.

    Reply
  3. Lize-Marie says

    August 2, 2020 at 1:38 pm

    Good day
    From last week, our TV does not want to connect with the WiFi anymore, it says connected but no internet. All our other devices does connect to the WiFi

    Reply
    • Mohamed says

      August 21, 2020 at 12:16 am

      Reset your TV to factory Setting and try to connect it Will work ISA.

      Reply
    • FSD says

      September 13, 2020 at 8:30 am

      Hello, Lize-Marie. Go to your Smart TV’s Settings > Date & Time and enable “Network-provided time”.
      That ought to resolve your TV’s non-connectivity.
      Hope that resolves your issue.

      Reply
    • Skye says

      September 17, 2020 at 8:42 pm

      I’m having the exact same problem with my hitachi smart tv, keeps saying, connected the connected.. But my Internet is absolutely fine.

      Reply
    • stephen says

      January 1, 2021 at 7:48 am

      hi Lize

      did you find out how to fix your problem i am just going thought this now

      Thanks Steve

      Reply
  4. Natalie Simpson says

    August 3, 2020 at 4:15 pm

    Did anyone find a way to fix this problem my hitachi smart TV is also only showing wired and wireless has dossapeared

    Reply
  5. Chloe says

    August 9, 2020 at 1:54 pm

    Either plug in an Ethernet cable
    From modem to tv or keep Unplugging everything and then wait for boot. Even on modem.

    Reply
  6. Timothy Sullivan says

    August 13, 2020 at 2:38 am

    Nobody knows NOTHING… they all BLAME it on each other… Cable Blames , TV maker , TV makers blame the modem your using … so and so forth !!?!?!???!!!

    Reply
  7. Brian Sewell says

    August 19, 2020 at 6:46 pm

    I had a problem with my Sony smart tv Netflix also Amazon prime , and youtube kept going off , set up was by
    Ethernet cable took me weeks to find out the wireless was switched on as well , so I turned it off , and now it’s working fine .

    Reply
    • Gurol says

      October 25, 2020 at 12:19 am

      How did you solve it?
      My apple tv connection keeps kicking me out
      5 min later I ve to reconnect with signing my user id and password

      Reply
  8. Nelson Ong says

    September 5, 2020 at 5:59 am

    I have a LG Smart tv which is 1 1/2 years. Initially I connect via wireless and after a few months, I lost connection and I switched to LAN connection. After a few months, the screen will show Lan connection Disconnected and immediately followed with Lan connected. I complained to my Internet Service Provider, they came and replaced a new modem. After that, I lost both wireless and wired (LAN) connection.

    I checked the cables and they weren’t loose. I then reset my tv and reset the LAN connection, (wireless connection was not available this time) which was working fine for a couple of days.

    Now it’s back to the same problem of ” the screen will show Lan connection Disconnected and immediately followed with Lan connected.”

    Frustrated.

    Reply
  9. Catherine says

    October 2, 2020 at 5:06 pm

    I have reset my settings, pressed the WPS on the router, unplugged from the socket (for several hours) it shows on my network settings that I am connected to the internet however, when I try to access an app it tells me there is no internet connection. What other issue can there be? There have been times in the past when I would turn on the TV and I had lost connection however, after switching the TV off and back on again it would connect, there have been times when I’ve unplugged everything and it’s come on again and also pressed the WPS button on my router.

    Reply
    • ali alexandra says

      October 3, 2020 at 10:43 am

      hy.i have the same problem with my tv.did you solve your problem? please share with us if you find solution.

      Reply
  10. Maddy says

    October 10, 2020 at 12:43 pm

    I solved this problem by connecting using an ethernet cable. If your router is ta long way from the TV you can purchase a WiFi Range Extender. Plug in the extender next to the TV and connect using the ethernet cable. I use the Netgear EX2700 range extender which can be purchased from Amazon for around £17.50 and a 1 metre ethernet cable which costs around £5.

    Reply
  11. David Sim says

    December 15, 2020 at 8:40 am

    my sharp aqua is brand new my router is about 3 feet away from tv keeps disconnecting no netflix no freeview sick of it already no youtube time is wrong got rid of my old tv wish i hadn’t now might as well cancel netflix as i cant watch it

    Reply

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